why securing a smart home monitoring plan is essential

Maintaining the optimal operation of your new smart home is not unlike keeping your car finely tuned, landscape lush, or pool in pristine shape.

Regular maintenance of your system is required.

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CONSISTENT, DEPENDABLE SERVICE

With any smart home system installation, the true value lies not only in the tech, but the ongoing peace of mind and customer support from a team you trust. This means providing support from end to end—from design through installation and maintenance.

Though we design and install our smart home systems to hold up to the highest current standards, over-the-air updates that cause unforeseen issues are unavoidable in today’s tech space. But thanks to our remote monitoring capabilities and extensive experience diagnosing and troubleshooting smart home tech issues, you can rest easy knowing your smart home is in safe hands.

What it covers:

  • Warranty Coverage
  • Telephone and Remote Support
  • Active Monitoring
  • Firmware Updates
  • Technology Review and Cleaning
  • Security and Connectivity

Our monthly monitoring service ensures your system is always working well for one single, fixed monthly price. No one likes unexpected expenses or problems, and this package is the perfect way to remain proactive.

LEARN MORE

✆ Click to Call Now - 805.669.8885

Expected

Just the basics
$ 0 Monthly
  • Standard Support Hours:
    M-F 10a-5p
  • OvrC Connect Access
  • Manufacturer Warranty Coverage
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Essential*

All EXPECTED tier service PLUS
$ 100 Monthly
  • Extended Support Hours:
    M-F 8:30a-5p
  • 24/7 Phone/Text/Email Support
  • CCAV Remote Troubleshooting
  • RMA Support
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Enhanced*

All ESSENTIAL tier service PLUS
$ 250 Monthly
  • Extended Support Hours:
    Mon-Fri 8:30a-5p
    Sat-Sun 8:30-5p (phone only)
  • Semi-Annual Remote Healthchecks
  • Priority scheduling for on-site emergency service
  • Annual On Site Technology Review / Preventative Maintenance
  • 2 Complimentary Service Visits
  • Exclusive discounts on hardware upgrades
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Popular

Elite*

All ENHANCED tier service PLUS
$ 500 Monthly
  • Extended Support Hours:
    Mon-Fri 8:30a-5p
    Mon-Fri 5p-8p (phone only)
    Sat-Sun 8:30-8p (phone only)
  • After hours truck rolls
    (2 hr minimum, OT rates)
  • Quarterly Remote Healthchecks
  • Bi-Annual On Site Technology Review / Preventative Maintenance
  • 4 Complimentary Service Visits
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* $400 Deployment Fee not included. Fee waived if paid annually.

TRUSTED BY CLIENTS

Chris and the whole team at Central Coast AV did an amazing job with our home theater and home networking design and installation...The design, equipment, set-up and final product exceeded my expectations...It's one of the best investments of my remodel and really glad we did it.
Adrian
Chris was phenomenal in helping us redesign and improve our home. We received multiple bids and I felt his was the most reasonable for the quality and recommendations he offered...His team was always prompt and pleasant to work with and surpassed all our expectations. I would highly recommend Chris and Central Coast AV.
John K
CCAV provided all my electronics, TVs, music system, alarm system, etc. They listened carefully to my goals and gave me a house that is smart but not complicated. All their technicians were both polite and competent. They earned their 5 stars!
Lee A.
I have been using Central Coast for several years for various projects related to Home Theater, Internet/Wi-fi management and equipment purchases. I have always found this company to operate at the highest levels of expertise and service and its nice to see a local company grow in competency and efficiency.
Russ W
These guys are total pros. Attentive, responsive, and excellent work at all points. Love my system. Highly recommend!
Thomas J
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