Short Answer:
You should look for a smart home integrator with proven experience in luxury projects, strong vendor relationships (Lutron, Savant, Crestron), and a track record of reliable, long-term support.

Key Criteria:

• Experience with estates or large homes
• Strong design + engineering capability
• Clear pricing and scope
• Ongoing service and support
• Collaboration with builders and architects

Red Flags:

• Vague proposals
• No case studies
• Overpromising without specifics